Complimentary shipping with orders over $150, and all local to Guelph deliveries Complimentary shipping with orders over $150, and local delivery within City of Guelph

FAQ’s and Shipping

At Food and Shelter our goal is to prepare your order with care, just as the items were created. Please allow 3 business days for your order to be processed and packaged.

For the time being, we only ship within Canada.

 

Free Shipping on orders over $150

This offer applies to all orders.

 

Domestic Shipping – $15 CAD (unless otherwise posted)

Flat rate shipping in Canada is $15 CAD. All Canadian orders are mailed via Canada Post Expedited Parcel and expected to arrive within 1 to 10 days after order fulfillment. A tracking number will be provided once your order has shipped. 

 

Express Delivery

Need it sooner? Contact us at hello@foodandsheltergoods.com and we will make arrangements for delivery according to your needs.

 

Free Local Delivery

Free local delivery within the City of Guelph. Delivery will be made within 3 working days of your order being processed.

Periodically, we will offer free delivery within the City of Markham. These dates will be announced on Instagram a couple of days in advance.

 

Cancellations or Changes

Changed your mind? Forgot to add something? Not to worry. Send us a message at hello@foodandsheltergoods.com within 24 hours of purchase and we will sort it out for you!

 

Returns

If you are not fully satisfied with the product, please email hello@foodandsheltergoods.com. If you wish to return items please send back within 30 days of receiving. Returns are to be shipped at customers expense. Once items are returned, a refund will be issued.